Contact
Write to us any time at hello@bannerpeek.com.
BannerPeek is built and run by a small team, and every email lands with a person who works on the product. There is no ticket queue and no chatbot. We usually reply within one working day.
What we would love to hear about
- Feedback. What felt slow, confusing or missing. Half of what we build comes from someone saying "I expected this to work differently".
- Something broken. A banner that will not play, a size detected wrong, a client who cannot open a link. Send the campaign link or the file and we will look at it.
- A feature you need. Especially if it is the reason you would otherwise keep paying for another tool.
- Your ad server's requirements. If a platform rejects an export, tell us which one and what it said. Those rules change constantly and we would rather hear it from you than find out later.
- Anything about your account — plans, storage, deleting your data, or questions about the privacy policy and terms.
Security
If you have found a vulnerability, email hello@bannerpeek.com with the details and please give us a reasonable window to fix it before publishing. We will confirm receipt quickly and keep you updated.
Thanks for using BannerPeek, and thanks in advance for writing. Early feedback is worth more to us than almost anything else right now.